Convin
Jul 29, 2026
Jun 2024 - Present
Product Delivery Associate at Convin, a B2B SaaS company building conversation intelligence for revenue and support teams.
I work with product and engineering to scope, define, and deliver features end-to-end, translating business requirements into clear product specifications. Day to day that means acting as the bridge between customers, customer success, and engineering: gathering feedback, triaging pain points, and converting them into actionable requirements.
I monitor feature adoption and post-launch metrics to surface insights that inform what we build next, help shape the roadmap by synthesizing customer requests and support data into a prioritized backlog, and manage release cycles across QA, design, and engineering to keep delivery on time.